/* Bingr Support: aanvullingen op assets/css/site.css (kopie van bingr.online; daar niets aan wijzigen).
   Zelfde kleuren, kaarten, knoppen en velden; alleen wat de supportsite extra nodig heeft. */
.sub-page main>.wrap.mid{max-width:960px}
.small-note{margin-top:28px}
.small-note a{color:#fff;font-weight:600}

/* home: drie kaarten */
.cards{display:grid;grid-template-columns:1.25fr 1fr 1fr;gap:16px}
.card{display:flex;flex-direction:column;align-items:flex-start;gap:8px;text-decoration:none;transition:border-color .15s,transform .15s,background .15s;min-height:250px}
.card:hover{border-color:#ffffff40;transform:translateY(-2px)}
.card .ic{width:46px;height:46px;border-radius:12px;background:#ffffff14;display:grid;place-items:center;margin-bottom:8px}
.card .ic svg{width:24px;height:24px}
.card.hero{background:radial-gradient(ellipse 90% 80% at 0% 100%,#e5091433,transparent 70%),var(--s1);border-color:#e5091466}
.card.hero .ic{background:var(--red)}
.card .lead{flex:1}
.card .btn{margin-top:12px}
.h2s{font-size:22px;font-weight:800;letter-spacing:-.015em;margin:48px 0 14px}
.topics{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.topic{display:flex;justify-content:space-between;align-items:center;gap:12px;background:#2d2d2d;padding:18px 20px;text-decoration:none;font-size:17px;font-weight:500;transition:background .15s}
.topic:hover{background:#414141}
.topic .arr{color:var(--sec);transition:transform .15s}
.topic:hover .arr{transform:translateX(3px);color:#fff}
.duo{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:40px}
a.need{text-decoration:none;border-color:#ffffff26;transition:border-color .15s}
a.need:hover{border-color:#ffffff59}
.need.st .ic{background:#2b2b2b}

/* formulier */
.form label{display:block;margin-top:16px}
.form .grid2 label{margin-top:16px}
.form>label:first-child,.form .grid2{margin-top:0}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.lbl{display:block;font-size:14px;font-weight:600;color:#e2e2e2;margin-bottom:7px}
.opt{color:var(--dim);font-weight:500}
.sub-page textarea{width:100%;font:inherit;font-size:16px;line-height:1.55;color:#fff;background:var(--s2);border:1px solid #ffffff26;border-radius:6px;padding:14px;outline:none;resize:vertical;min-height:120px;transition:border-color .15s;display:block}
.sub-page textarea:focus{border-color:#fff}
.sub-page textarea::placeholder{color:#8a8a8a}
.sub-page select:invalid{color:#8a8a8a}
.sub-page select option{background:var(--s2);color:#fff}
.count{display:block;text-align:right;font-size:12px;color:var(--dim);margin-top:6px;font-variant-numeric:tabular-nums}
.count.warn{color:var(--warn)}
.hp{position:absolute!important;left:-9999px;width:1px;height:1px;overflow:hidden}
.frow{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:18px;flex-wrap:wrap}
.frow.top{margin:0 0 14px}
.frow .btn{flex:none}
.fine{font-size:13px;max-width:52ch;line-height:1.5}
.fine a{color:#fff}
.who{color:var(--sec);font-size:15px;margin:0 0 14px}
.who a,.who b{color:#fff}
.who a{font-weight:600}
input.invalid,select.invalid,textarea.invalid{border-color:var(--bad)!important}
/* apparaat en app-versie (ingelogd: keuzelijsten met de apparaten van het account) */
.fld{margin-top:16px;min-width:0}
.form .fld>label.lbl{margin-top:0}
#device:not(.hidden)+#platRow,#versionSel:not(.hidden)+input{margin-top:8px}
.fld select{text-overflow:ellipsis}
.fhint{font-size:13px;line-height:1.45;color:var(--dim);margin:7px 0 0}
.fhint a{color:#fff;font-weight:600;text-decoration:underline;text-underline-offset:3px;text-decoration-color:#ffffff59}
.fhint a:hover{text-decoration-color:#fff}

/* bevestiging */
.tkno{font-size:clamp(40px,6vw,56px);font-weight:900;letter-spacing:-.03em;line-height:1;font-variant-numeric:tabular-nums}
.done .tkno{margin:6px 0 14px}
.done .alinks{text-align:center}

/* ticketpagina */
.back{display:inline-block;color:var(--sec);text-decoration:none;font-size:15px;font-weight:600;margin-bottom:18px}
.back:hover{color:#fff}
.back::before{content:"← "}
.tkhead{margin-bottom:26px}
.eyebrow{font-size:13px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--dim)}
.tkrow{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-top:4px}
.tksubj{font-size:clamp(20px,2.6vw,26px);font-weight:800;letter-spacing:-.02em;line-height:1.25;margin-top:10px;word-break:break-word}
.tksubj::after{content:"";display:block;width:72px;height:5px;border-radius:5px;background:var(--red);margin-top:16px;box-shadow:0 0 18px #e50914aa}
.tkmeta{display:flex;flex-wrap:wrap;gap:6px 18px;color:var(--sec);font-size:14px;margin-top:16px}
.tkmeta b{color:#fff;font-weight:600}
.sbadge{display:inline-block;font-size:13px;font-weight:700;border-radius:999px;padding:4px 12px;white-space:nowrap;line-height:1.4;border:1px solid transparent}
.sbadge.new{background:#e5091426;color:#ff8a8f;border-color:#e5091459}
.sbadge.open{background:#2f7cf624;color:#8cb8ff;border-color:#2f7cf64d}
.sbadge.pending{background:#f5a5241f;color:#ffc56b;border-color:#f5a52447}
.sbadge.resolved{background:#46d36924;color:var(--ok);border-color:#46d36940}
.sbadge.closed{background:#ffffff14;color:var(--sec);border-color:#ffffff1f}
.thread{display:flex;flex-direction:column;gap:12px}
.msg{background:var(--s1);border:1px solid var(--line);border-radius:16px;padding:18px 20px;max-width:88%;align-self:flex-start}
.msg.support{align-self:flex-end;background:linear-gradient(150deg,#2a1013 0%,#171717 70%);border-color:#e5091459}
.msg .mh{display:flex;gap:10px;align-items:baseline;flex-wrap:wrap;font-size:14px}
.msg .mh b{font-size:15px}
.msg.support .mh b{color:#ff8a8f}
.msg .mh span{color:var(--dim);font-size:13px}
.msg .mb{margin-top:8px;white-space:pre-wrap;word-break:break-word;color:#e2e2e2;font-size:16px;line-height:1.6}
.msg .mb a{color:#fff}
.msg.event{align-self:center;background:none;border:0;padding:2px 0;color:var(--dim);font-size:13px;max-width:none}
.msg.event b{color:#d6d6d6;font-weight:600}
.reply{margin-top:22px}
#closed{margin-top:22px}
#closed a{color:#fff;font-weight:600}

/* lijsten met tickets */
.tlist{padding:6px 0}
.trow{display:grid;grid-template-columns:auto 1fr auto;gap:4px 18px;align-items:center;padding:16px 24px;text-decoration:none;border-top:1px solid var(--line)}
.trow:first-child{border-top:0}
.trow:hover{background:#ffffff08}
.trow .n{font-weight:800;font-variant-numeric:tabular-nums;color:var(--sec)}
.trow .s{font-weight:700;font-size:16px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.trow .m{grid-column:2 / 3;color:var(--dim);font-size:13px}
.trow .b{grid-row:1 / span 2;grid-column:3}
.trow .dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--red);margin-right:6px;vertical-align:2px;box-shadow:0 0 0 3px #e5091433}
.tlist .empty{padding:22px 24px;color:var(--sec)}
.local{max-width:480px;margin:16px auto 0;padding:24px 0 8px}
.local h2,.local .lead{padding:0 24px}
.local .tlist{margin-top:10px;padding:0}

/* hulp: categorieën op de home en /hulp/, artikelen met zijbalk */
.tbar{margin:-6px 0 0}
.ticket-cta .acts{display:flex;flex-direction:row;gap:10px;flex-wrap:wrap}
.h2row{display:flex;align-items:baseline;justify-content:space-between;gap:16px;margin:48px 0 14px}
.h2row .h2s{margin:0}
.more{color:var(--sec);text-decoration:none;font-weight:600;font-size:15px;white-space:nowrap}
.more:hover{color:#fff}
.hgrid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.hcard{display:flex;flex-direction:column;align-items:flex-start;gap:6px;text-decoration:none;padding:22px;transition:border-color .15s,transform .15s}
.hcard:hover{border-color:#ffffff40;transform:translateY(-2px)}
.hgrid .panel+.panel,.hcats .panel+.panel{margin-top:0}
.hcard .ic,.hcat .ic{width:42px;height:42px;border-radius:11px;background:#ffffff14;display:grid;place-items:center;margin-bottom:6px;flex:none}
.hcard .ic svg,.hcat .ic svg{width:22px;height:22px}
.hcard .h3{font-size:19px}
.hcard .lead{flex:1;margin-top:0}
.hcard .cnt{margin-top:10px;font-size:14px;font-weight:600;color:var(--sec)}
.hcard:hover .cnt{color:#fff}
.cards.two{grid-template-columns:1.25fr 1fr}
.cards.two .card{min-height:0}
.crumbs{display:flex;gap:8px;align-items:center;font-size:14px;color:var(--dim);margin-bottom:16px}
.crumbs a{color:var(--sec);text-decoration:none;font-weight:600}
.crumbs a:hover{color:#fff}
.hcats{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.hcat{padding:22px}
.hcat-h{display:flex;gap:14px;align-items:flex-start;text-decoration:none}
.hcat-h .h3{display:block;font-size:19px}
.hcat-h:hover .h3{text-decoration:underline;text-underline-offset:3px}
.hcat-h .lead{display:block;margin-top:4px}
.hcat ul{list-style:none;margin:14px 0 0;padding:0;border-top:1px solid var(--line)}
.hcat li a{display:flex;justify-content:space-between;gap:12px;padding:11px 2px;border-bottom:1px solid var(--line);color:#e2e2e2;text-decoration:none;font-size:15px}
.hcat li:last-child a{border-bottom:0;padding-bottom:0}
.hcat li a::after{content:"→";color:var(--dim);transition:transform .15s}
.hcat li a:hover{color:#fff}
.hcat li a:hover::after{color:#fff;transform:translateX(3px)}
.hfoot{margin-top:40px}
.hfoot .ticket-cta,.hdoc .ticket-cta{margin:0}
.hdoc{display:grid;grid-template-columns:minmax(0,1fr) 250px;gap:56px;align-items:start}
.hdoc .prose>h2:first-child{margin-top:0}
.hdoc .prose .ticket-cta{margin-top:44px}
.hdoc .prose .muted{margin-top:14px}
.prose kbd{display:inline-block;min-width:26px;text-align:center;background:var(--s2);border:1px solid #ffffff33;border-bottom-width:2px;border-radius:5px;padding:0 6px;font:600 14px/1.6 inherit;color:#fff}
.hnav{position:sticky;top:96px;display:flex;flex-direction:column;gap:2px;border-left:1px solid var(--line);padding-left:14px}
.hnav-t{font-size:12px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--dim);margin:0 0 8px 10px}
.hnav a{display:block;padding:7px 10px;border-radius:7px;color:var(--sec);text-decoration:none;font-size:15px;line-height:1.35}
.hnav a:hover{color:#fff;background:#ffffff0d}
.hnav a.on{color:#fff;font-weight:700;background:#ffffff14}
.hnav .toc{display:flex;flex-direction:column;margin:2px 0 8px}
.hnav .toc a{font-size:14px;padding:5px 10px 5px 22px;color:var(--dim)}
.hnav .toc a:hover{color:#fff}
@media (max-width:900px){
  .hgrid{grid-template-columns:1fr 1fr}
  .hdoc{grid-template-columns:1fr;gap:40px}
  .hnav{position:static;border-left:0;padding-left:0;border-top:1px solid var(--line);padding-top:22px}
  .hnav .toc{display:none}
}
@media (max-width:640px){
  .hgrid,.hcats,.cards.two{grid-template-columns:1fr}
  .hcard{flex-direction:row;flex-wrap:wrap;align-items:center;column-gap:14px}
  .hcard .ic{margin:0}
  .hcard .h3{flex:1;min-width:0}
  .hcard .lead{flex-basis:100%}
  .hcard .cnt{display:none}
  .ticket-cta .acts{width:100%}
  .ticket-cta .acts .btn{flex:1 1 100%}
  .ticket-cta .acts .btn.red{order:-1}
}

@media (max-width:820px){
  .cards{grid-template-columns:1fr}
  .card{min-height:0}
  .topics,.duo{grid-template-columns:1fr}
}
@media (max-width:640px){
  .grid2{grid-template-columns:1fr}
  .frow{flex-direction:column-reverse;align-items:stretch}
  .frow .btn{width:100%}
  .frow.top{flex-direction:row;align-items:center}
  .frow.top .btn{width:auto}
  .msg{max-width:100%;padding:16px}
  .trow{grid-template-columns:auto 1fr;padding:14px 18px}
  .trow .b{grid-row:auto;grid-column:1 / -1;justify-self:start}
  .trow .s{white-space:normal}
  .topic{padding:16px 18px;font-size:16px}
}
.cards .panel+.panel{margin-top:0}
nav .links a[aria-current]{color:#fff;font-weight:700}

/* nieuw ticket: inloggen op het formulier (support heeft een eigen login, los van bingr.online) */
.loginbox{border:1px solid #e5091466;background:linear-gradient(180deg,#e509141a,#e5091408);border-radius:12px;padding:18px 18px 16px;margin:0 0 22px}
.lbhead{display:flex;gap:14px;justify-content:space-between;align-items:flex-start}
.loginbox h2{font-size:18px;font-weight:800;letter-spacing:-.01em;line-height:1.3}
.lbtext{color:var(--sec);font-size:14px;line-height:1.5;margin-top:4px;max-width:70ch}
.lbskip{flex:none;background:none;border:0;color:var(--dim);font:inherit;font-size:13px;font-weight:600;cursor:pointer;padding:2px 0;text-decoration:underline;text-underline-offset:3px}
.lbskip:hover{color:#fff}
.lbrow{display:grid;grid-template-columns:1fr 1fr auto;gap:10px;margin-top:14px;align-items:stretch}
.form .lbrow label{margin-top:0}
.sub-page .lbrow input:not([type=checkbox]){padding:11px 12px}
.lbrow .btn{white-space:nowrap}
.loginbox .err{margin-top:8px}
.lbfoot{font-size:13px;color:var(--dim);margin-top:10px}
.lbfoot a{color:#fff;font-weight:600}
.lbcollapsed{margin:0 0 18px}
.fhint.bad{color:#ff8a8f}
.dbg{margin-top:18px;max-height:340px;overflow:auto;background:#0a0a0a;border:1px dashed #ffffff40;border-radius:8px;padding:12px;font:12px/1.45 ui-monospace,SFMono-Regular,Menlo,monospace;color:#cfcfcf;white-space:pre-wrap;word-break:break-word}
@media (max-width:640px){.lbrow{grid-template-columns:1fr}.lbhead{flex-direction:column;gap:6px}}
/* build 97: Mijn tickets: "Nieuw antwoord" (was een style-attribuut) en de knop "Vergeet tickets op dit apparaat" */
.trow .new-reply{color:#ff8a8f}
.local-acts{padding:10px 24px 8px;border-top:1px solid var(--line)}
.linkbtn{background:none;border:0;padding:0;font:inherit;font-size:14px;color:var(--sec);text-decoration:underline;cursor:pointer}
.linkbtn:hover{color:#fff}
.linkbtn:focus-visible{outline:2px solid #fff;outline-offset:3px;border-radius:2px}

/* hulp/installeren en hulp/samsung: "binnenkort beschikbaar" en de lijst met stores */
.prose .need.soon{margin:0 0 34px}
.need.soon p+p{margin-top:12px}
.prose .stores{list-style:none;padding:0;margin:16px 0 0;display:grid;gap:10px}
.prose .stores li{display:flex;align-items:center;justify-content:space-between;gap:10px 16px;flex-wrap:wrap;margin:0;padding:14px 16px;border-radius:12px;background:var(--s1);border:1px solid var(--line)}
.prose .stores li::marker{content:none}
.stores b{display:block;color:#fff}
.stores small{display:block;color:var(--sec);font-size:14px;margin-top:2px}
.stores .tag{flex:none;padding:4px 11px;border-radius:999px;border:1px dashed var(--line);color:var(--sec);font-size:13px;font-weight:700;white-space:nowrap}
.stores .tag.now{border:0;background:var(--red);color:#fff}
.prose .stores+p{margin-top:18px}